FAQs
Here are answers to some of the most commonly asked questions about BedazzledbyCrystal.com. Please scroll down the page to see all the questions listed, if you have any additional question not listed, contact us and we'll be glad answer it for you.
Q: How do I order?
A:1. Visit bedazzledbycrystal.com and search for your desired product/item.
2. Click on the product name or product image to see more details.
3. To place an order, click “ADD TO CART” than “CHECK OUT” and you will be directed to the order form page.
4. Fill out the order page with required information such as name, delivery address, contact number, etc. and then click on “Place Order”.
5. You can also request an invoice via PayPal by contacting BedazzledbyCrystal@gmail.com
If you are interested in ordering a custom product, then please Contact us and tell us what theme/colors you're interested in.
Q: How long is shipping?
A: Usually, custom products can take anywhere from 15 -25 business days. In any event, if your order is not shipped within the standard 15-25 business days please feel free to contact bedazzledbycrystal@gmail.com and we will gladly provide you with an update.
Q: Can I get my order earlier than 15-25 business days?
A: Depending on the availability of the item(s) you are interested in and how many other orders we have that are Priority, Yes!! However you will be subject to an rush fee.
Q: If my item breaks can it be returned?
A: Unfortunately, we do not offer any returns or refunds on any of our products. Once the order has shipped from our headquarters, we are not liable for any sort of damage.
Q: Do you offer any discounts?
A: We offer amazing discounts on our product range on special occasions or events. When we do we will have an update on the homepage of our website to let our customers know about the new discounted deals.
Q: Is full payment due upfront?
A: In most cases, yes! However we will allow a non-refundable 50/50 deposit payment for orders $125+. Please note that order will not ship until order is PAID IN FULL.